CRM Solutions

Overview

The digital-first customer experience has received tremendous traction lately. With comprehensive Salesforce services suite, you get a one-stop-shop experience for all of your “customer-centricity” needs. Over the last 10 years, we have implemented several projects on Sales, Marketing, Service Cloud involving Implementation, Custom development, Integration with On-premise/other legacy systems and third-party tools.

Migration of Legacy/Other CRM Systems to SFDS

Our enhanced migration tools and processes enable us to migrate to Salesforce with minimal API calls and within record time.

We have developed the internal migration framework leveraging off-the-shelf ETL tools like Talend, Informatica, Jitterbit, Connect etc. to migrate data in complex data migration scenarios. This gives us a unique standing, as we are able to operate with any underlining technology environment.

Sales & Marketing - Service Cloud Implementation Services

Sales Cloud Implementation Services

  • Real-time
    • Accounts & Contacts
    • Marketing & leads
    • Opportunities & quotes
    • Cleansed data
    • Collaboration
    • Calendering
    • Partner management
    • Analytics
  • App Exchange
  • Multi touch-point workflows & approvals management

    • Sales & Ops

  • Social listening
  • User personal definition & journey mapping
  • Content creation & management
  • Engagement measurement
  • Social ads handling and management
  • Workflows & automation

    • Account Management

  • Agent Console
  • Knowledge base Management
  • Agent Collaboration
  • Mobile Co-working
  • Service cloud communities
  • Service cloud touch
    • Address

    No.1/236A,F1,1st Floor,VSU Flats,Pillaiyar Koil Street,Thoraipakkam,Chennai-600097.

    +91 9677463960

    sathish.challa86@gmail.com

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